Increased incidences and complaints of poor care and services rendered to elderly have raised challenges to the quality of aged care Canberra has to offer. Officials, as well as aged care providers, are alarmed of the rise of reports over the past months that inquiries have been called and significant changes have been pushed to address the so-called “aged care crisis”. On top of these changes is government support in the form of budget and legislative reforms. And the gist of these changes is to offer more choices of consumer-based quality care to the elderly.
Increasing Choice in Home Care
Aged care in Canberra and Australia, in general, is undergoing major changes following passage of the bill on Increasing Choice in Home Care this March. Clients are offered more choices when it comes to the care provided to them given that home care packages are allocated to them instead of care providers. Home Care Packages funding is also adjusted to enable clients to choose specific care providers starting February of next year. By 2018, home care packages will also be integrated with the Commonwealth Home Support Programme. As such, home care providers will no longer need to file applications for home care packages through Aged Care Approval Rounds. They will directly connect with clients and their families in order to generate a market. This changes aged care Canberra offers to elderly clients at home.
QuestCare, one of the leading care providers in Canberra ACT, allows clients to choose and plan their individual care. Staff and support workers are trained in a variety of specialized fields to provide clients with a variety of comprehensive services from driving for clients to specialized dementia care. The array of accessible services will also give independent clients support without having to choose for a full residential aged care.
Increasing focus on high quality service
Government regulation on quality care will be streamlined based on consumer expectations. This brings about expanded functions to the Australian Age Care Quality Agency. Support for providers seeking accreditation will also offshoot the costs ensuring viability and continuity of services provided. Financial support will also be extended in the training of staff and support workers who will provide both primary and delegated home care. Already grant has been extended to care providers for Dementia Training. The rights and responsibilities of consumers and care providers are also outlined in legislation which ensures that health care providers extend the best aged care in Canberra and Australia.
QuestCare are also shifting principles to accommodate these changes. The company provides top parameters of the brand of Canberra aged care home care providers should afford their clients given these policy shifts. The staff holds Certificate III level in Disability and Aged Care. They also undergo training in PART or Predict, Assist and Respond to Challenging Behaviors focused on psychology of the elderly and specialized on clients with dementia. The company also provides emergency services 24/7. QuestCare commits to provide high quality service when it comes to extending personal care, support care as well as clinical care to clients. Clients are assured that QuestCare will afford them the aged care Canberra has. They can go on with their activities of daily living knowing they are in good capable hands. http://www.questcare.com.au/